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State Farm Agency, located in Alexandria, VA has an immediate opening for a full-time Licensed Insurance Office Manager. We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services. 

 

As an Office Manager, you will be responsible for handling all sales and service for Auto and Homeowners insurance and additional lines of business with the Fire Division, Commercial and Business insurance. You will be required to be Bank certified with USBank. Additional licensing will be needed within 6 months of hire date.

Responsibilities include but not limited to:

  • Handle all sales and service for Auto and Homeowners insurance and additional lines of business with the Fire Division.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products

 

Benefits: 

  • Base Pay plus Commissions when licensed
  • Quarterly and End of Year Bonus
  • Paid Time Off (vacation and personal/sick time)
  • Health & Dental Allowance
  • Group Life Insurance
  • Retirement Plan after one year of employment

Qualifications:

  • VA Property and Casualty License (required, must also be able to obtain in states DC and MD)
  • Life and Health License (must be able to obtain)
  • Bilingual Spanish is a plus and preferred
  • Excellent communication skills – written, verbal, and listening
  • Highly organized and detail-oriented
  • Experience in customer service required
  • Experience in managing customer service preferred
  • Experience in sales preferred
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals
  • Able to succeed in a fast-paced environment

 

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

 

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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Tagged as: Licensed Insurance Office Representative

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